Exchange If you are unhappy with an item you may exchange it for
an item of equal or greater value within 14 days of receipt.
The returned item must be in its original unworn and saleable
condition with the tag still attached. Please e-mail us for
a RA number (Return Authorization)at info@mmwshop.com with
'RA' in the subject line . The card of purchase will be credited
upon receipt of the returned item. The card will be charged
for the new piece once it is ready to ship. Store credit is
not offered.
Repairs A piece needing repair from normal usage may be returned
within 14 days of receipt. Please e-mail us for a RA number
(Return Authorization) info@mmwshop.com with 'RA' in the subject
line. The returned item must be carefully and securely packed
in a box on padded envelope, sent prepaid and with insurance.
We are not responsible for lost returns. Mark the RA number
which you have received via email response clearly on the
outside of the package. Return shipping cost is non-refundable.
Items returned after the time allotted or not in accordance
with any if the above conditions will be refused and returned
to the sender.
Please note:
All online purchases must be exchanged or repaired through
our online store only. All purchases made through our
retail stores must be exchanged or repaired at that
retail store only in accordance with their return policy.